Ever wonder how to help someone who came to you with a problem? Ever struggle with whether to recommend that someone you know work with a therapist, get counselling, see a specialist or work with a coach? This course will help you understand the benefits of working with a coach, therapist or counselor; help you understand the differences and help you use coaching language and questions to help them figure out what they really want. This course provides conversation strategies to help you speak to employees, leaders, or clients with effective coaching conversations. You won’t need to guess anymore after taking this course, you will know how to help and where to refer to. Take this course now and improve your confidence with those you serve.